Community Health Worker - Eugene, OR
Company: Optum
Location: Pleasant Hill
Posted on: October 22, 2024
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together.
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This position is full time (40 hours/week) Monday - Friday.
Employees are required to have flexibility to work any of our
8-hour shift schedules during our normal business hours of 8:00 am
- 5:00 pm. It may be necessary, given the business need, to work
occasional overtime. Our office is located at 1580 VALLEY RIVER DR,
Eugene, OR.
We offer 4-8 weeks of on-the-job training. The hours of the
training will be aligned with your schedule. -
Primary Responsibilities:
Perform assessments to determine best teaching methods and barriers
to care that might affect patient's ability to comply with
treatment.
Provide education and information to patients and their families,
paying particular attention to providing education in a manner most
suitable for an effective patient learning experience.
Provide ongoing follow-up, basic motivational interviewing and goal
setting with patients/families.
Provide education that assists patients in identifying goals for
behavior change that are necessary for healthy
lifestyle changes. Assist with recording of mutually agreed upon
goals.
Provide referrals for services to community agencies as
appropriate. Help patients connect with transportation
resources and give appointment reminders in special
circumstances.
Follow-up with patients via phone calls or at clinic visits, and
document accurately in EMR system.
Identify high ED utilizers and assist in creation of a care plan to
help the patient obtain care through their PCP's
office.
Identify patients discharged to SNFs and tracking patients to
identify when they are discharged to home.
Assist patients in locating housing and food opportunities.
Collaborate with Case Management in assisting patients locate
appropriate Behavioral Health resources.
Assist patients with accessing insurance and welfare programs.
Work with pediatric population in assisting parents with
identifying special programs for their child.
Screen patients for social determinants of health.
Other duties as assigned
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
HS Diploma/GED
18 years or older
Certification in Community Health Work required.
Healthcare provider level CPR/BLS certification required
Ability to work any of our 8-hour shift schedules during our normal
business hours of 8:00 am - 5:00 pm, Monday to Friday. It may be
necessary, given the business need, to work occasional overtime.
Our office is located at 1580 VALLEY RIVER DR, Eugene, OR.
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Preferred Qualifications:
1+ years experience working in a medical field
Knowledge of medical terminology
Experience with an EMR
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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Keywords: Optum, Bend , Community Health Worker - Eugene, OR, Healthcare , Pleasant Hill, Oregon
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